Delete your account and data

Effective October 17, 2026

You can delete your Debt Director account and data at any time.

In the app

Open Settings → Delete Account and confirm. Your bank connections are ended at Plaid and your account is removed. If you're the only person in your household, its data is removed too — bills, debts, goals, paychecks, connected-account transactions and Coach history. If others share your household, you're removed from it and the shared household stays for them. If you're asked to sign in again first, do so and retry.

Bills: swipe left on a bill in Bills to delete it. Manually added debts, goals and paychecks can each be deleted where you edit them.
Bank data: Money → Connected banks → Disconnect ends the Plaid connection and removes that bank's accounts and transactions from Debt Director.
Anything else (for example Coach history or scanned documents): email support@digitalsummitlabs.com from the address on your account saying what to delete. We confirm within 30 days.

Email support@digitalsummitlabs.com from the address on your account and ask us to delete it. We confirm within 30 days.

Records we must keep for legal, tax, billing-dispute or fraud-prevention reasons. Subscriptions are billed by Apple or Google — cancel them in your App Store or Google Play account; deleting the app or account does not cancel them.