Support
Effective October 17, 2026
Need help with Debt Director? Email support@digitalsummitlabs.com and we'll get back to you, usually within one business day.
What to include
- The email address on your account, your phone model, and what happened. A screenshot helps.
- Never send bank passwords, full card numbers, Social Security numbers or tax documents.
Quick answers
- Subscriptions: manage or cancel in your Apple ID (Settings → your name → Subscriptions) or Google Play (Play Store → Payments & subscriptions). To restore a purchase, open Plans in the app and tap Restore.
- Bank won't connect: try again from Money → Add a bank. Some banks need you to finish signing in on the bank's own page.
- Remove a bank: Money → Connected banks → Disconnect.
- Delete your account: Settings → Delete Account, or see Data deletion.
Digital Summit LLC · support@digitalsummitlabs.com